Refund policy

Return & Refund Policy

At Money Made Connects, customer satisfaction is important to us. Please review our Return & Refund Policy carefully before making a purchase.

Returns

Customers may request a return within 14 days of receiving their order.
Items must be returned in their original condition, unused, and in the original packaging whenever possible.
Certain items may not be eligible for return due to hygiene, clearance, final sale, or supplier restrictions.

Refunds

Once a returned item is received and inspected, eligible refunds will be issued to the original payment method.
Refund processing times may vary depending on your bank or payment provider.
Original shipping costs are non-refundable unless the return is due to a damaged or incorrect item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and your order number for assistance.
We will work to provide a replacement, store credit, or refund when applicable.

Exchanges

Exchanges may be offered depending on product availability.
If the requested replacement item is unavailable, a refund or store credit may be provided instead.

Non-Returnable Items

The following items may not be eligible for return:

Return Shipping

Customers may be responsible for return shipping costs unless the return is caused by our error.
We recommend using a trackable shipping service for all returns.

For return requests or refund assistance, please contact our support team using the contact information listed on our website.

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